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Help Topics |
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Registration is simple and only takes a matter minutes. To start the signup process, click on the “register” link at the top of this page. Only users with the age over 18 years are able to register.
The next step is to fill in all your information, failure to supply all the required information will result in an error. First be sure you activated your account. Our site generates an activation email to you when you register.
Passwords are case-sensitive. Make sure you're entering it exactly, using lowercase or capital letters as needed.
You can retrieve a lost password or a lost username from the lost password page.
You can also edit your password in the Member Center by clicking "Details Profile" and then click on "Click here to change your password".
You may change your email address by clicking "Click to change" next to your email address. Members Area
Once you have successfully logged in using the login forms from the main page or from the login page (click on the “login” button from the page header), you will be redirected to the members area page. This page is divided into 9 tabs.
| Messaging |
» Received » Sent |
| Bidding |
» Current Bids » Won Items » Invoices Received » Watched Items » Favorite Stores |
| Selling |
» Open Auctions » Items with Bids/Offers » Scheduled Auctions » Closed Auctions » Drafts » Sold Items » Invoices Sent » Fees Calculator » Prefilled Fields » Block Users |
| Reputation |
» My Reputation » Leave Comments |
| Bulk Application |
| » Details |
| About Me |
| » View |
| My Store |
» Subscription Setup » Main Settings » Store Pages » Custom Categories |
| Wanted Ads |
» Add New » Open » Closed |
| My Account |
» Personal Information » Manage Account » Account History » Mail Preferences » Abuse Report | If you have spotted on item you would like to place a bid on you can do so quickly and easily by following these steps:- (1) Login to your account – If you have not registered you can do so within 5 minutes (2) Visit the auction page (3) Towards the bottom of the auction description page you will see a “bidding box”, you can use the shortcut link to the bidding box if you wish. (4) Enter in your bid, note you must bid above the minimum bid required (5) Click on the “place bid” button (6) You will then be asked to confirm you bid, once you have done so your bid will be entered, if successful you will receive a confirmation message. If you bid fails to outbid the current high bidder you will be offered the option to place a higher bid. Proxy bidding can aid your chances of winning an auction and help avoid you being outbid at the last moment. To place a proxy bid enter in the maximum price you are willing to pay for the item. If another user places a bid on the same auction automatic bids will be placed on your behalf in accordance with your maximum bid amount. With proxy bidding you will pay the lowest possible price until someone else places a higher bid. There is another way of bidding: Buy it now auctions. Buy it now prices are set by the seller, if you agree with that price, you can click on the “Buy Now” button which is displayed on the auction details page. After clicking on the button you will be re-directed to a confirmation page. On a standard auction that auction will end instantly as the item has been sold via Buy it now. On a Dutch auction, you can enter the amount of items you wish to buy (depending the quantity available).
If you purchase less than there are available in total, the auction will remain open with the number of items left available after you have purchased the amount you want. Once you have signed up for an account, you will be able to sell items through the site.
In order to do that, you will have to click on the “Sell” link, and you will be redirected to a page, you can then select the main category of the product or service you want to sell. This feature has been made in order to ease the subcategory choosing process. No items can be sold by choosing only the main category; you will have to choose a subcategory for it.
The second step is entering the auction details, settings, payment methods available, and choosing a category. An image that will come with the auction is free of charge, but the admin may charge for adding additional pictures.
On the Auction Settings tab, you can choose the type of the auction, the start price, whether to activate buy now or set a reserve price.
Also, you will be able to choose what type of bid increment to use, the progressive one implemented into the site (that can be edited from the admin area), or a custom one. If you choose the custom one, you will have to enter an increment value.
You will also be able to choose whether to feature the item, and the duration of the auction.
Picture size: a good, fast loading image will be between 5-20K, and will ensure that many visitors will get to see your picture : gif, .bmp, or .jpg
After setting the location, shipping and payment and subcategory, and by clicking on the “Next Step” button, you will be redirected to Step Three, where you can review the auction before submitting. If everything is in order, you can click on the “Submit” button, and will be redirected to the payment page, or a confirmation page, if no fees have to be paid. The auction is activated once the payment is confirmed by the payment gateway, or instantly, if no fees need to be paid. Wanted ads are a new and increasingly popular feature. As an advertiser you can list adverts for items you want and sellers can submit offers for items they are selling. It’s a quick, simple and hassle free way of sellers being able to meet buyers demands.
Advertiser (Buyer)
List a new wanted ad and wait for sellers to contact you with offers. If you receive an offer your happy with you can bid on the item!
Sellers
Browse the wanted ads and if you see one that matches an item your selling make an offer and tell the buyer you have just what they are looking for! 1. Login in to MEMBERS area. 2. The second section down is ITEMS I HAVE WON. Click the ITEMS I HAVE WON link. 3. The second column over from the right is a PAY WITH PAYPAL FOR THIS ITEM LINK. Click the link. 4. You will come to the auction you have won and there will be a proceed to paypal to pay for this auction link. Click and follow paypal's instructions.
If you don't like paypal, pay with check , money order and so on. (you can use a credit card through paypal without ever having an account though). The auction watch features notifies you of newly listed auctions which contain “keywords” you have chosen. For example if you are looking for a “Playstation 2” you could enter in those keywords from within your member’s area. Each time a new auction is listed containing the term “Playstation 2” you will be notified via this web-site. You can enter in as many keywords as you like. The item watch features lets you keep a close eye on any auction without having to place a bid on it. This feature means you can be kept up to date on how an auction is doing and prepares you to place a winning last minute bid. You can watch any auction by clicking on the “Watch this item” link on any auction page. A Dutch auction is an auction of 2 or more identical items. All winning bidders pay the same price, which is the lowest successful bid. For example, if a seller has 3 of a particular item available, and the bidding goes like this:
Bidder A, 30 - winning Bidder B, 30 - winning Bidder C, 28 - winning Bidder D, 24 - loosing Bidder E, 22 - loosing
Bidders A, B, and C will get the item for 28, the lowest successful bid. Proxy bidding is not used on Dutch auctions. To leave feedback: 1. Login to members area. 2. Click on the selling tab 3. The 4th section down on the selling page is the SOLD ITEM DETAILS 4. Click on the ITEM DETAILS 5. To the far right you will see LEAVE FEEDBACK. 6. Leave feedback.
Once a sale has been processed, both the seller and the buyer will be able to leave feedbacks for each other. The feedback rating is from one star to five stars, and a feedback comment can also be left. The feedback can be left from the “Feedback” tab from the Members Area. The feedback can only be left once, and it cannot be edited afterwards.
The site admin will reserve its right to delete malicious or untrue feedbacks.
If a seller specifies a reserve price for a particular auction, he/she is not obligated to sell the item for less. If the high bidder's price does not meet the reserve, he/she does not have to complete the sale.
The seller specifies the reserve price when he or she lists an item, which is an amount over the minimum bid. Then when the auction begins, it will start at the minimum bid amount that the seller also chooses. During a Reserve Price Auction, a notice will be displayed on the listing page next to the item's current price.
GalacticBidz.com will never disclose a seller's reserve price to bidders. When a bidder's maximum bid is equal to or greater than the reserve price, the item's current price is raised to the reserve price. At this time, the item information will indicate that the reserve price has been met. The bidder is also notified that his or her bid met the reserve. Contact the seller. The seller may (but is not obligated to) retract bids by going into the auction and hitting retract bid/buyer. Placing a bid makes a binding contract in most states. Accepted formats, avi, mpeg, mov. IMPORTANT NOTE: Currently the maximum size for uploading files on Galactic Bidz is 2MBytes If you are entering a URL for a picture, then you must be sure that your URL ends in .gif, .bmp, or .jpg. If your URL ends with anything else, then chances are, it is not an image. Our software can only nest an image into your auction, rather than an HTML encoded page.
Think you've got the HTML page instead of the image? Then look at your page, find the image, right click on it. If you see options to save, email, and print picture, then you are on a page of an image rather than the image itself. If you don't know the URL to your image, you can view the source code of your html page to find out where the image is located.
If you are loading an image directly from your computer, you may have encountered a connection break during the upload process. This is more likely to occur if your image is very large. A good, fast loading image will be between 5-20K, and will ensure that many visitors will get to see your picture. GalacticBidz.com's policy prohibits members from sending spam, which is defined as an unsolicited, commercial email.
Further definitions:
Unsolicited - it must have been sent without the permission of the person who received it. Commercial - it discusses the buying, selling or trading of any goods or services. It is suggested, but not required, that members involved in a transaction on Galactic Bidz contact each other within five business days after the listing ends. This does not include weekends or holidays.
Please note that an emergency, illness, or computer problem may keep the seller from contacting you immediately. If the seller doesn't respond to email messages, you can request the seller's phone number.
If you are unable to contact the seller via email or telephone after a reasonable amount of time, you are no longer responsible for purchasing the item. At this point, you might consider leaving feedback to alert other buyers about your experience with the seller.
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(Q) How do I use the Bulk Uploader? |
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To use the bulk lister first click on the icon.
If this is your first time setup your user details, to do this go to "Options" and click "Setup my details". Enter your user details and click "check login" if login is ok click "apply". It won't look like it did anything (but it did), then click the"close" button.
If this is not you first time, then once you load the program you are all set. At the top you should see two tabs one says "internet" the other says "bulk lists". Click the "bulk lists" icon and type in what you want the session to be called. Then click the add button at the top. Follow the direction given to setup the auction. Add as many as you want. But don't forget to save.
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(Q) How do I load a previous session? |
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To load your pervious bulk list sessions (all of your bulk upload auctions), at the top click "File" then click "previous saved listing". You should see the folder you made in there just open it and list the auctions you want to list. | | On rare occasions, a seller encounters a buyer with whom they have a very negative experience. In that case, they may actually fear the buyer bidding on their goods. Perhaps the buyer is late with payment, or the buyer left negative feedback to the seller on something relatively minor.
The banned feature protects the seller's goods from being bid on by anyone the seller "bans". We don't expect this feature to be used much. It, does, however, give the seller a bit more protection.
Go to the member center, click on Ban/Unban bidders. Enter the username or email address and click "Ban user". To take someone off your list, click the box next to their username and select "Unban Bidders".
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